Privacy Policy

These personal data protection regulations show and determine the ways in which your personal information is collected, used and / or transferred when visiting or making purchases on the website owned by SIA Alteko Plast https://www.altekoplast.lv (hereinafter, the “Page”) .

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including:

  • information about the web browser you use,
  • IP address
  • time zone

as well as some cookies set on your device.

In addition, while you are on the Site, we collect information about individual pages of the Site or the products you are viewing; information about which websites, or what search terms and search tools, you have reached the "Site", as well as information about how you interact with the content of the "Online Store". We call this "Device Information" automatically.

We collect "Device Information" using the following technologies:

- "Cookies" are data files that are placed on your device or computer and often contain an anonymous unique identifier. To learn more about cookies or how to disable them, please visit: http://www.allaboutcookies.org. 

- "Log files" are data files that track the activities performed in the "Online Store" and collect information about your IP address, browser type, Internet service provider, referral pages, exit pages, date and time stamps.

When we refer to the term “Personal Information” in these Data Security Terms, we mean both “Device Information” and “Contact Information”.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the "Contact Information" primarily to inform you by e-mail, to ensure the delivery of goods through the relevant service providers if you have placed an order for goods with our company, and to issue you with invoices and / or confirmations of receipt of such order. . In addition, we use this "Order Information" to:

  • Improve and optimize your user experience on our Site (for example, by collecting analytical information about how visitors behave on the Site, which pages they visit more, less, and which ones they leave).
  • and to measure the success of marketing and advertising campaigns.

TRANSFER OF YOUR PERSONAL INFORMATION TO THIRD PARTIES

If necessary, we will transfer your "Personal Information", as described above, to the extent necessary to third parties who are our partners - only those through whom we can provide you with our full services.

In order to ensure the operation of our "Site", we use the services of the Latvian-based company MOZELLO - you can learn more about the MOZELLO Data Security Policy and how MOZELLO uses your "Personal Information" here: https://www.mozello.com/privacy/.

We also use GOOGLE IRELAND LIMITED's Google Analytics service to help us better understand how our visitors use the Site - you can learn more about how GOOGLE IRELAND LIMITED uses your "Personal Information" here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of the use of your "Personal Information" by Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use the "Google ADS" service of GOOGLE IRELAND LIMITED. To fully implement this, we share customer data with third parties to provide services on your behalf. You hereby consent to such data sharing as required by law or applicable Google policies governing personalized advertising and/or user consent, including Google's EU User Consent Policy.

Only an API or interface approved by Google is used to upload customer data. Compliance with all applicable laws and regulations is ensured, including any relevant self-regulatory or industry codes.

We transfer some of your "Personal Information", which is necessary for sending and delivering the goods you have ordered to you, to our delivery service providers - SIA OMNIVA - more here:  www.omniva.lv. Without the transfer of such information to these service providers, it would be impossible or significantly difficult to fulfill your orders.

Your payment data for orders placed in the "Online Store" is processed by AS SWEDBANK (Latvia). You can get acquainted with the personal data protection regulations of AS SWEDBANK here: https://www.swedbank.lv/private/home/important/gdpr.

Also, in certain cases required by law, we may transfer your "Personal Information" to public third parties in order to comply with applicable laws and regulations in effect at that time; to respond to court requests, search warrants and requests, or other lawful requests for information from duly authorized authorities to protect our rights.

YOUR RIGHTS

If you are a resident of the European Union and an EEA country, you have the right

  • access your "Personal Information" which we hold
  • request corrections
  • update its content
  • or request that it be deleted.

If you wish to exercise this right, please send us an e-mail: [email protected].

In addition, we would like to indicate that your data as a resident of the European Union and / or EEA country is collected and processed for the purpose of:

  • to execute transactions that may have occurred between us and you (for example, if you place an order (purchase) with us),
  • or otherwise, for the purpose of pursuing our legitimate business promotion interests listed above.

DATA RETENTION

Once you have provided us with your "Personal Information" during your visit to the Site, we will retain your "Contact Information" for the purpose of reporting, if necessary, the correspondence between us and the data stored, and until you ask us to delete this information.

CHANGES

We may make certain changes to our Data Security Policy over time to reflect possible changes in our data processing arrangements or other aspects of our operations, or in connection with new changes in legislation and / or data monitoring regulations.

OUR CONTACT INFORMATION

For more information about our personal data processing and storage processes, if you have any questions or if you want to file a complaint, please contact us by e-mail: [email protected]